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SIEBEL Changing sadmin password difficulties

This post contents may helpful for whom a changing sadmin password through database server. But this post totally what I face while during changing the password.

First Unfortunely browser showing this below error ““The server you are accessing is either busy or experiencing difficulties. Please close the web browser, start a new one and try logging in again.”

I went to the server and delete the *.shm and osdf file and then I restarted the siebel and gateway services, But it still shows Local process is not running and later I realized the *.shm files also not created.

I checked in my database sadmin status, It shows the password expired, so I just changed the password through sqlpromt and then I executed the both services, but still siebel services not running.

So I checked in my Namesrvr.log in gateway server, It showing the below error

[siebel@siebelgw log]$ vi NameSrvr.log
2021 2012-11-06 20:36:19 0000-00-00 00:00:00 +0300 00000000 001 003f 0001 09 GtwyNS 5870 1439066880 /u02/acegtw/gtwysrvr/log/NameSrvr.log [21229] ENU
DBCLog DBCLogError 1 00000002509916ee:0 2012-11-06 20:36:19 523 80
GenericLog GenericError 1 00000002509916ee:0 2012-11-06 20:36:19 (secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: 523 80
GenericLog GenericError 1 00000002509916ee:0 2012-11-06 20:36:19 (secmgr.cpp (2735) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
GenericLog GenericError 1 00000002509916ee:0 2012-11-06 20:36:19 (client.cpp (313) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.

And later only I realized the sadmin changing password procedure is totally different.

changing sadmin password procedure

Okay. Now I tried to connect srvrmgr, it shows “SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store”


So we need to recreate svc file in siebel server.

Step 1:

Stop Siebel server

Step 2:

delete the exising siebel service. before delete, just take backup of svc file in siebel server.

siebctl -d -S siebsrvr -i "enterprisename:siebelservername"

Example: $siebctl -d -S siebsrvr -i "ace:siebserver01"

Step 3:

Restart the machine

Step 4:

Recreate siebel service :

siebctl -r "$Siebsrvr" -S siebsrvr -i enterprisename:siebelservername  -a -g "-g siebel gateway name:port -e enterprisename -s siebel server name -u sadmin"  -e newpassword -L ENU

siebctl -r "/u03/aceapp/siebsrvr" -S siebsrvr -i ACE:siebsrvr01 -a -g "-g siebelgw:2320 -e ACE -s siebsrvr01 -u sadmin" -e sadmin -L ENU

Step 5:

Restart the machine

Step 6:

Go to the gateway server, stop gateway service


Move some siebns.dat.001 like files to another location except siebns.dat


Step 7:

start siebel service

start_server ALL

Now you can see *.shm file will be created.

Step 8:

Start webserver

Step 9:

Siebel application server

srvrmgr -g siebelgw -e ACE -s siebsrvr01 -u sadmin -p sadmin
Siebel Enterprise Applications Siebel Server Manager, Version [21229] LANG_INDEPENDENT
Copyright (c) 1990-2008, Oracle. All rights reserved.

The Programs (which include both the software and documentation) contain
proprietary information; they are provided under a license agreement containing
restrictions on use and disclosure and are also protected by copyright, patent,
and other intellectual and industrial property laws. Reverse engineering,
disassembly, or decompilation of the Programs, except to the extent required to
obtain interoperability with other independently created software or as specified
by law, is prohibited.

Oracle, JD Edwards, PeopleSoft, and Siebel are registered trademarks of
Oracle Corporation and/or its affiliates. Other names may be trademarks
of their respective owners.

If you have received this software in error, please notify Oracle Corporation
immediately at 1.800.ORACLE1.

Type "help" for list of commands, "help <topic>" for detailed help

Connected to 1 server(s) out of a total of 1 server(s) in the enterprise


Step 10: 
very important relax :-)
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