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Cannot open connection to FALSE The Synch Manager component on the server is most likely unavailable.

When I’m trying to configure local database extract for developers, After login of user, it shows below error

Unable to connect server

Cannot open connection to FALSE The Synch Manager component on the server is most likely unavailable.

I checked that appropriate component running or not, but its running

srvrmgr:siebsrvr01> list comp SynchMgr

SV_NAME CC_ALIAS CC_NAME CT_ALIAS CG_ALIAS CC_RUNMODE CP_DISP_RUN_STATE CP_STARTMODE CP_NUM_RUN_TASKS CP_MAX_TASKS CP_ACTV_MTS_PROCS CP_MAX_MTS_PROCS CP_START_TIME CP_END_TIME CC_INCARN_NO CC_DESC_TEXT
———- ——– ———————– ——– ——– ———– —————– ———— —————- ———— —————– —————- ——————- ———– ———— ————
siebsrvr01 SynchMgr Synchronization Manager SynchMgr Remote Interactive Online Auto 0 100 1 1 2013-03-27 15:07:24

1 row returned.

The problem is we need to edit the siebel tools tools.cfg file and changed the  DockConnString parameter of local datasource

DockConnString = servername of siebel server running

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